Customer Support Headquarters
We love our customers! Our support team is happy to help you personally, but there’s also a good chance the answer to your query is below—please take a look.
If you can’t resolve your support request here, email [email protected], and we’ll get back to you within 24 hours in most cases. Thank you for choosing Calm Belly Kitchen!
FAQs For Calm Belly Club Members
Q: Is there a FODMAP foods list available?
A: Yes! Download it here.
Q: Is there a meal plan?
Q: Help, I need snack ideas!
A: Check out our Master List of over 50 snack ideas.
Q: How do I learn to navigate the Calm Belly Club website?
A: This post includes tips for getting started, how to ask for help, AND a video tour of our community space.
Q: How do I cancel my subscription?
A: To cancel, just log into CBC on the web (not the mobile app) and go to Your Profile > Settings > Subscription.
Scroll down until you see the button that says Manage Your Subscription. Then, choose the option to Change Subscription.
On the next page, you'll see an option to "Cancel your subscription.” Click on that link and confirm that you do indeed want to cancel, and then your subscription will be cancelled at the end of the current billing period.
FAQs For Cookbook Buyers
Q: I got a receipt for my purchase, but I didn’t receive my cookbook download.
A: We’re sorry for the inconvenience! It’s possible the email went to your Spam folder, or it never reached your inbox for a variety of reasons. Email [email protected] and we’ll get you your cookbook ASAP.
Q: I can’t download the cookbook.
Are you trying to do it on a phone or old device? Try to download the cookbook again on a desktop since it’s a larger file
Are you on a shared or corporate network system? Try to download the cookbook on your personal computer
Q: How do I locate a specific recipe?
A: You can use the keys Control + F on a PC or Command + F to search the file for the recipe or food item you’re looking for.
Q: How do I print the cookbook?
A: Many customers will take the file to local printing shop or Kinko’s/Office Depot and have it printed in color.
Low-FODMAP Diet FAQs
Q: Are all the recipes on your blog fit for the elimination phase?
A: Yes, indeed!
Q: I’m having medical problems with the low-FODMAP diet and need some help. Can you give me advice on what I should do?
A: We are unable to give medical advice and suggest that you work with a doctor or primary care physician to get the best advice for your medical issues.